Keep track of customers and what they owe
Keep one list of your customers and record sales on credit, payments and reminders, so you always know who owes you.
Find or add a customer
Go to Sales → Customers. Use Find a customer to search by name or phone, or add a new person or business with their contact phone and email.
Keep records tidy
Choose Edit customer to correct details. Archive this customer hides someone you no longer serve without losing their history.
Sell on credit
At the till, choose Complete sale on credit for a customer who will pay later. The amount appears under Sales → Customers owe.
See who owes you
Customers owe shows the Total owed to you and each customer’s balance. Open a customer to see their statement.
Record a payment
When a customer pays, choose Record a payment and pick cash or bank transfer. Their balance goes down straight away.
Set limits and send reminders
Save a credit limit for each customer, and use Send reminder on WhatsApp to ask politely for payment.
Tips
- Opening balance or adjustment lets you bring in what a customer already owed before Annuura, with a reason.
- Customers from Yellow Pages show as verified when their details match.